What kind of paper do you use for the prints?

We use 8 mil matte paper, a cost-effective choice that delivers top-tier photo printing quality.

Its bright white surface and smooth matte finish provide a perfect canvas for high-quality art.

The unique coating ensures vibrant color saturation, seamless tonal transitions, and a wide color gamut for visually rich, detailed prints.

FAQ image

What are the frame details?

Our frames are standard oak wood, available in four classic colors: Black, White, Natural, and Walnut.

Each frame includes:

-Shatter-resistant plexiglass covers for safety and clarity.

-Turnbuttons for easy artwork placement.

-Sawtooth hangers for quick and simple wall mounting.

FAQ image

Can I order just the poster without a frame?

Yes! Most of our prints are available as poster-only options, making them a more affordable alternative to framed versions. It's a great way to enjoy beautiful art while staying on budget or using your own frame at home.

Are taxes included in the price?

Yes – all listed prices include tax. There are no hidden fees or surprise charges at checkout.
What you see is what you pay.

Are these prints digital or physical?

All products on our website are physical prints – either poster-only or professionally framed artwork, shipped straight to your door.

If you're looking for digital download options, those are available exclusively in our Etsy shop.

Do you offer international shipping?

Yes! We ship worldwide. Shipping rates and estimated delivery times are calculated at checkout

How long does it take to ship?

Order handling: typically 1–3 business days, up to 4 if revisions are needed.

Shipping times (after fulfillment) vary by region:

-USA: 2–3 business days, most areas covered within 2 days .

-Europe, Asia, South America: typically 5–8 business days.

Shipping is fully trackable worldwide.

Can I customize sizes or request custom design?

Currently, we support multiple standard sizes and framing options. While fully custom designs aren't yet offered, we're always expanding — stay tuned for future updates!

Returns & Replacements

Each order is custom-made just for you, so we do not accept general returns or exchanges.

However, if your item arrives damaged, defective, or not as described, we’ve got you covered!
Please contact us within 7 days of delivery with clear photos of the issue, and we’ll arrange a free replacement or refund.

We’re committed to making sure you love your order — if something's wrong, we’ll make it right.

At Printilo, we create prints that inspire, elevate your space, and tell a story. Each design is carefully curated to bring a unique, stylish, and thoughtful touch to your home or office. It’s more than just art – it’s a statement

© printilo - 2025

All Rights Reserved